New Support Doc

April 2010. ‘Form Letters’, the support document is now up. PestaRoo now supports Form Letters from both Customers and Agencies. So a new support doc was in order. The support doc show how to create, edit, and send form letters. Use these letters to improve your customer service and save [...]

New Support Doc for Alerts

March 2010. To go along with our new Alert functions and Repeating Alerts we have completely rewritten the Alert support document. To view this new document, go to PestaRoo’s “Help” menu and select PestaRoo Support Documents”. Scroll down to the list of docs and click on “Alerts”.  It is live [...]

Repeating Alerts

March 2010. Repeating Alerts are now live! Alerts and Repeating Alerts are both supported in all four areas:  Customers, Agencies, Staff, and Vehicles.  This new function is going to be valuable for any growing company. I’ll be eager to see all the new ideas that people come up with to [...]

Schedule Book and WOs Support Doc

March 2010. We’ve posted a new support doc: “Schedule Book and WOs”.  Several new companies requested this overview. The support doc describes the 12 main features of the Schedule Book. If you are a new user, you should read this one to quickly get up to speed. If you are [...]

Design Philosophy

March 2010. Many people have commented on the visual attractiveness of PestaRoo. They have noted that the carefully designed screens are easy on the eyes, and that the design actually makes the software easier to use. We are grateful when people notice this. Design and structure are the key foundation [...]

Searching Everywhere Anytime

March 2010. PestaRoo is unique among pest control software packages in that it lets you search nearly anywhere anytime. Wherever you are at,  1) Enter Find Mode (Control-F on Windows and Command-F on Macs)  2) Click into the field you are interested in. 3) Type the first few letters of [...]

Expanded Alerts

February 2010. Alerts have proven to be one of PestaRoo’s most-loved features. From nearly any screen in PestaRoo, you can create an Alert for a customer with one click. Each Alert has a date due along with its text. So, when any Alert is due the button on Home Page [...]

Feedback Request- Alert Triggers

February 2010. We are currently building a new component for PestaRoo: Alert Triggers. Alert Triggers will allow PestaRoo to  create Alerts for you on a scheduled basis. Some examples:  Birthday reminders for critical customers; Oil Change Reminders for a specific truck every three months; Annual letters to Agencies thanking them [...]

Favorite Feature – Poll

Do You Use Macintosh OS X?

February 2010. Most Mac users are pretty strongly committed to Mac OS X. (For many this is an understatement!) Well, with PestaRoo, we have good news for you. PestaRoo is designed and created first on the Macintosh. Yes, PestaRoo is a Macintosh program!  So if you want to see PestaRoo [...]