Customers vs Locations (Intro to Software)

Today we are fortunate by having many good software package to choose among. The separation of Customers and Locations is one thing to look for in any package you consider.

Friends and Neighbor Referrals

Earning good referrals is the best way to grow your business. But what can we do to enhance this type of growth? Your Mother would say, provide excellent service, remember their anniversaries, and always send ‘Thank You’ notes….

Five Design Precepts of Great Software

The qualitative differences in software packages is often striking. What make great software? …. There are many essential Design Precepts that are a critical part of any good software solution.

Tracking Your Agreement Counts and Why

Agreements are a key component of most successful pest control businesses. Monitoring your agreement counts through time can be a key way to evaluate how your management choices boost your numbers.

Post Cards on Friday

We’ve noticed, over the years, that successful companies are always reaching out to both existing and potential customers, with some message going out every week. And post cards are perhaps the most cost effective way to do this. They are much cheaper than letters, and do not have to be opened! Make them fun and catchy and people will notice, perhaps even talking about them to others.

Annual PrePays for Discount

Encouraging some of your customers to prepay in January or February for their upcoming service needs, is a great way to smooth out your cash flow.

Creating Effective Quotes

Effective quotes clearly state the What, When and Why of your service. These basics provide the background and focus, while answering their unspoken questions in advance. Then, by having three price tiers you’ve appealed to the highest fraction of customers.

Door Hangers Revisited

For years, Door Hangers, preprinted and kept in service trucks, have been a useful aid in growing a business. Could this old-fashioned trick still work? Does it have value in our internet-driven world?

Using Customer Stats as Metrics

The replacement of cards with computers and why it matters. Customer metrics provide lists of incredible value for growing your business.