We firmly believe in and stand behind our product 100%, but we understand that it cannot work perfectly for everyone all of the time. If you would like to request a refund, please contact us. When requesting a refund, we respectfully ask that you meet the following refund policy conditions:
Eligibility conditions for a refund request:
- You are within the first 30 days of the original purchase of PestaRoo.
- We cannot grant refunds after the first 30 days of the original purchase.
- We cannot grant refunds on renewal payments.
- You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the platform in the future.
- If your issue(s) comes from not being able to install the system properly or get the platform to perform its standard functions, we will happily consider your refund request.
- You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the platform will not work for you.
- You agree to uninstall PestaRoo from your computer(s) if a refund is granted.
Refunds will be offered at our sole discretion. By purchasing PestaRoo from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.