Are you using Welcome Letters? This is one of those amazing features of PestaRoo. As soon as new customer makes his/her first payment, a letter of “Thanks!”, is printed upon launching PestaRoo the next business day. You have nothing to remember. It just happens. You control the text of the letters, and even which services qualify. A typical welcome letter would thank the customer, and then offer $10 off other service (with a short list) if used within the next 60 days. An amazing number of new customers will use this offer! This gives you a second chance to cement a good new relationship and boost your volume. Use Welcome Letters!